FAQs

ACC covers any injury caused by an external force (lifting, pulling, twisting, rolling) causing damage to a specific body part causing tissue injury. 

No GP or specialist referral is required to acquire our services. We are ACC registered therefore, we can also lodge ACC claims onsite if you sustained injury as a result of an accident.

Cost for our services depends on whether you’re being treated privately or under ACC. 

ACC approved claims - $25 administration fee for all initial consult and NO SURCHARGE follow-up consult. Private cost of $75 for 1 hour consult and $40 for 30 minute consult.

Our Physiotherapists are able to refer you for further investigation such as X-rays and ultrasound imaging only as indicated.

ACC may decline certain claims if no obvious injury, force or resistance is involved. Payment for declined claims will then become the patient’s responsibility.